Review score: 9.2
+ We had a truely wonderful stay, the best location, great room, clean baby cot, some staff went out of their way to accomodate my 7 month-old.
- Some staff came accross a little unfriendly (snobbish?)but that was also experienced in some of the other upscale establishments in Amsterdam. I can't remember people being like that from my previous visits.
10-06-2007 by Family from the Caribbean (Families with young children) from AN
Review score: 8.4
- Breakfast well overpriced Would have been used more if they had bar snacks available at reasonable cost Decor is beginning to age for a 4star rating.
06-06-2007 by Mr Peter Tuckwood (Older couples) from GB
Review score: 8.8
+ Best position in Amsterdam with a great outdoor bar setting
- Breakfast not of the highest quality for an hotel of this status
04-06-2007 by Ray Beverley (Other) from GB
Review score: 7.4
+ The suite was wonderfull and was really well arranged. The situation of the hotel is very good and central for the town.
- Rooms were non smoking. To get a smoker room, needed to upgrade to a suite. The Video on Demand was not working iin the suite and "could not be fixed during the weekend". A commercial gesture has been made (on my request) and we received a white Chilian wine(vinegar) Horrible and very expensive American Breakfast
04-06-2007 by Ousmane (Young couples) from BE
Review score: 9.6
- Bar drinks very expensive
03-06-2007 by Trudy Walters (Families with young children) from GB
Review score: 8
+ Great location. Manager responded quickly and robustly to complaint. Currently under renovation outside. Comfortable beds. Gave us a free upgrade to our room to suite.
03-06-2007 by S Kelly (Older couples) from US
Review score: 8
+ Excellent reception and concierge service.
- Bedroom was small and dark. Little room to move around easily. Disappointed with the lobby interior which we had thought would have an older style. Computer area should be out of sight or is it temporary?
28-05-2007 (Other) from BH
Review score: 6.6
+ the hotel looked very nice. it was in a great place. the room it self was very accessable.
- well, i sit in a wheelchair and i metioned that i was in a wheelchair whe i ordered the room and the hotel assured me that it was accessible for me. when i got to the hotel there was a few stairs. i felt mad, that meant i was going to need help and i wasnt free to to go and come when i wanted, but they offered help but its not why i paid soo much money. if i was told then i wouldnt of ordered the room in the first place. plus i wasnt compensated in anyway!
27-05-2007 by Michael Ditcher (Other) from IL
Review score: 6.4
+ the bar staff
- not good value for money
27-05-2007 by doctor bojangles (Older couples) from GB
Review score: 8.8
+ Superb location, couteous staff, clean and very comfortable. Excellent all round *****
- none
22-05-2007 by Milburn (Groups) from GB
Review score: 8.4
+ The hotel was in a very good location and our room was bright and fresh.
- We were not informed about the renovation work being done to the hotel.
21-05-2007 by Jean (Older couples) from GB
Review score: 5.8
- Very creaky and noisy floors. Gives an impression of an old and unrepaired hotel.
20-05-2007 by Jan Kvalbein (Older couples) from NO
Review score: 9.6
+ Requested a room change on arrival and was very impressed by the new room. Staff were extreamly friendly and helpful particulary the concierge.
- Could hear other guests moving about at night due to creaky floor boards. Requested the movie channel be unblocked (twice) but was not done.
14-05-2007 by june shannon (Older couples) from IE
Review score: 8
+ The Concierge service was excellent the reception service was pleasant & helpful. The overall atmosphere in the hotel is very good & it has an excellent location.
- The pillows on the beds are far too big & could no be used for sleeping without your head being at a 90 degree angle! The room price was excessive considering breakfast was not included & the view was an apartment block c/w nesting pigeons.
07-05-2007 by Gavin Cooper (Young couples) from GB
Review score: 7.4
+ Bathtub Minibar with great selection Air conditioning
- Breakfast not included and expensive. Internet not included.
29-04-2007 (Travelling alone) from NO
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