Review score: 8.4
+ Excellent service apart from check in. Provided advice on local restuarants, bars etc. All staff very friendly and the inclusive drinks and breakfast were excellent. All in all a most enjoyable stay and would recommend others to stay aslong as they don't mind the small rooms.
- Rooms were extremely small especially for the price paid, reception check in was slow and unorganised. Scaffolding outside the hotel which was not mentioned was a disappointment and spoilt the view of the canal.
2006-08-08 by Mr Kevin MacKenzie (Friends) from Wales
Review score: 6.8
+ Internet, free bar and location
- Very expensive!
2006-08-08 by Pfister Patrick (Families with young children) from Switzerland
Review score: 9.2
+ I traveled with my 16 year old son and found that all staff treated him equally as well as me, his adult companion. This is important to me as we frequently travel together and I wish him the same level of attention and service as an adult would receive. The thoughtful touches offered by all staff were appreciated--- the open bar in The Living, coffee available at all hours, assistance with directions, advice regarding attractions, restaurants!!! The best!
- Check in was delayed (after reported check in time, d/t late departing guests. This is difficult when arriving from the US at such an early hour. We, of course, would expect some wait but it was a bit "overlong".
2006-08-07 by Barbara Kazen (Families with older children) from USA
Review score: 8.8
+ It was dealt with politely by offering free room service. Otherwise, a very nice hotel and we thoroughly enjoyed our stay.
- Mini bar fridge was not working
2006-08-07 by Darren Broom (Young couples) from England
Review score: 8.6
+ The theme of "being at home" in the hotel with access to DVD, drinks and food at no extra cost was clever idea and worked well.
2006-08-07 by George Graham (Young couples) from United Kingdom
Review score: 10
+ marvellous new style hotel; full options; free drinks in the lobby and in the minibar, what a great idea! very cosy; great view on the canal. PERFECT! we will come back!
2006-08-04 by Boheme Celine (Young couples) from Belgiƫ
Review score: 10
+ This hotel is perfectly situated within walking distance of everthing. The 24/7 free bar is great for pre drinks before going out. and the rooms are superb. Will be re-visiting for sure. Top quality hotel
2006-08-04 by MR SIMON STACEY (Friends) from ENGLAND
Review score: 9.6
+ Love the reception hall. Living flame fire after walking in the cold excellent. Also, liked the complimentary mini bar and reception bar.
- Rooms are a little small
2006-08-04 by Mike Jones (Older couples) from United Kingdom
Review score: 9.4
+ minibar in the room kindly services
- no
2006-08-04 by VIseur Jean-Jacques (Older couples) from Belgium
Review score: 9.2
2006-08-04 by VINAY PANDIT (Other) from ENGLAND
Review score: 8.8
2006-08-04 by Gary Walsh (Friends) from Ireland
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