Review score: 3.8
- the bed mattress was HORRIBLE!
we never received any of the phone messages we got from our relatives in The Hague.
The location was not very central.
10-08-2006 by susan Muije (Friends) from usa
Review score: 8
- The window had not been fixed and was letting in a cold draft. Also, the bathroom had no heating. Maybe the entrance lounge could be extended, as there is very little room for a group of people.
09-08-2006 by Dr Peter Katin (Travelling alone) from United Kingdom
Review score: 6.8
+ The fact that they had a tub with bubbles as well as a shower. The fruit was good also.
- The fact that the windows don't open.
They should open up onto the outside balcony as it is so beautiful, I didnt think that they made the most of this feature.
09-08-2006 by Lovilia (Young couples) from London
Review score: 6.2
+ Reception area and bar very well presented.
09-08-2006 by Brian Causton (Older couples) from England
Review score: 9.6
+ Confident, assured staff at all levels. Exceptional hygene levels. Wonderfully relaxed environment and yes we will be back. Nice up market area for its setting.
- A little bit far from the city centre but the tram service takes care of this.
09-08-2006 by David McMullan (Young couples) from Republic of Ireland
Review score: 7
+ Beautiful neighborhood/nice walking distance from city center.
- Internet access cost was much higher than other hotels.
09-08-2006 (Other) from USA
Review score: 8.6
+ Very friendly and helpful staff
- Unable to use resturant during evenings as it was booked out to a function each night. I was not informed of this prior to my stay. The bar menu was very limited. As the hotel is not in vacinity of resturants this was very poor service to residents.
08-08-2006 by Chris Doherty (Families with young children) from U.K.
Review score: 2.2
+ food excellent. great location for RAI. staff fab.
- i found the staff more than helpful, the pricing accurate for what we got in the way of a 5 star hotel. The BIG drawback the hotel has is taht the rooms are not up to 5 star as i am used to. There is a distinc lack of storage if you are staying more than 2 days and as rooms they are too small for what they have tried to fit in,
08-08-2006 by GRAHAM SPURLING (Travelling alone) from Ireland
Review score: 7.4
+ reception staff were helpful
- i was not allowed to eat in the restaurant of
an evening as it was reserved for business customers. also the breakfast was of poor quality for the price that was charged.
The service for breakfast was poor
08-08-2006 by Geoffrey Williams (Travelling alone) from England
Review score: 4.2
+ Clean and tidy.
- we asked for a non smoking room, yet i'm sure we ended up in a room with the smell of smoke. the prices at the bar were outrageous.
08-08-2006 by Matthew Reid (Young couples) from United Kingdom
Review score: 10
- Hotel was under renovation, but the staff minimized inconveniences as much as possible.
07-08-2006 (Families with older children) from United States
Review score: 6.8
- There was a private party taking place in the hotel and the valet parking was then non existant, very annoying.
07-08-2006 by Brustlein Christian (Travelling alone) from Switzerland
Review score: 8.6
+ The hotel staff were excellent, they were always cheerful and helpful. We regularly stay at hotels all over Europe and the service received at your hotel is by far the best we have had.
The food was very good.
The hotel was very nice too.
We have recommended your hotel to friends and may use it again ourselves.
- We were given a room with two single beds having booked a double room. We were informed that 'Double room' in Holland doesn't necessarily mean a double bed but we were still a little disappointed.
Having a romantic weekend away is somewhat restricted when you have seperate beds.
The bathroom wasn't particularly impressive,it was clean and functional but that was it. The 'jacuzzi' bath was a bit poor.
04-08-2006 by Paul Penlington (Young couples) from UK
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In the fashionable heart of sparkling Amsterdam, you'll find an unique and small five-star hotel; The Bilderberg Garden Hotel / De Kersentuin. This culinary hotel combines international style and luxury with welcoming hospitality and personal attention in a warm, intimate atmosphere.
Deluxe room
The restyled and spacious deluxe rooms have an interior that shows an understanding for style and taste. Warm colour schemes and luxury fabrics are used. All deluxe rooms are equipped with: a luxurious marble bathroom, a terry robe and slippers, hair drier, air conditioning, television with in-house movie channel, radio, minibar, safety box, fresh fruit in the room before retiring, turn down service and 24 hours room service. For our business guests there is a writing desk with modem connection and wireless Internet as well. There are rooms with a balcony and non-smoking rooms available as well.
The luxurious executive rooms are accessible via the Executive lift. Most executive rooms have a beautiful view over this classy and green part of Amsterdam. All recently refurbished executive rooms are equipped with a marble bathroom with jacuzzi, terry robe and slippers, hair drier, pair of scails, air conditioning, television with in-house movie channel, minibar, and safety box.