Review score: 10
+ Outstanding hotel. Very impressed with the amenities - including spa bathtub in the room - and attention to details. Excellent location in walking distance to everything.
2009-12-27 by AmericanSwede (Travelling alone) from US
Review score: 8.2
2009-12-14 by claire jefferies (Young couples) from GB
Review score: 8.6
2009-11-27 by John Mulcahy (Travelling alone) from IE
Review score: 8.8
2009-11-25 by Jaques Lerner (Travelling alone) from BR
Review score: 8.6
+ We had a canal view which made up for the small room. Wonderful bed, cozy atmosphere, great shower. The free coffee (sucks!) and hot chocolate (default) plus cookies in the lobby is a nice gesture.
- The room is rather small, as usual in the Netherlands. Breakfast is too expensive at EUR 16 per person, especially considering that the coffee is undrinkable.
2009-11-20 by Kleanthes Grohmann (Young couples) from CY
Review score: 9.2
2009-11-12 by Stephen Lieman (Older couples) from US
Review score: 9
+ Very convenient, easily located city hotel, yet in a quiet location.
- Very few seats in reception/bar area provided problems, particularly as there are no drinks facilities in the rooms, only in the reception area, so the restricted seating area was always very busy. Lack of hot drinks facility in the room proved a greater problem than we could have envisaged. Breakfast provision poor, with no alternative in the breakfast area to the Euro 16 breakfast, which looked 'standard'. Other people too were requesting a continental breakfast, but were being quoted full price. Rooms were high quality but ostentatiously adorned with huge chandelier over bed; uncomfortable adornment from very low ceiling. Heating/ventilation system set in low sited canopy over bedhead with a constant buzz all night. Fridge housed in cupboard next to bed. Separate toilet without wash basin - could hardly move in it and I'm only 5 feet tall. Should have been incorporated into lovely large bathroom, which we thought was a cupboard at first as it had louvre doors. Generally a very high standard but some 'common sense' drawbacks deter from overall comfort. Also people in adjoining room smoked a lot which oozed through adjoining door. Most unpleasant. Somewhat disappointing for the price paid. Our personal point of view is that we are happy to pay four star rates, but wouldn't stay here in future, despite the good location.
2009-11-10 by R. Flather (Families with young children) from GB
Review score: 9.6
2009-11-07 by Roy Tomeij (Other) from NL
Review score: 7.8
+ great location, nicely maintained, tea and coffee bar near the lobby, friendly staff, complementary flip flops in the room, oversized towels.
- For being a 4 star hotel I suppose I was a bit disappointed with the offerings. For instance they only serve breakfast at the hotel, there is room service but it is just food from a restaurant around the corner and it closes at 11pm. The tea and coffee bar was usually out of many of the items. Also, the "smoothie" which is an additional 10 euro is supposed to offer movies to watch - but there is no control over the programming. This was not clear to me when we purchased it. Finally I did not realize how strict they were about no smoking. Not that I am a big smoker by any means but "when in rome"! There is a 150 euro fine if you do so my idea of opening a window was without hope. However, due to the size of the hotel I suppose these things can not be avoided. Overall it was a good experience.
2009-10-28 (Young couples) from US
Review score: 6.6
+ Staff were very good. Drinks area was very welcome.
- Rooms were functional but too small and the windows did not look out to anywhere nice.
2009-10-23 by jacqueline hartono (Travelling alone) from GB
Review score: 10
+ Decoration, ambience, comfort and location.
- None to mention.
2009-10-16 by Rodrigo Arnez-Rojas (Travelling alone) from BO
Review score: 9.6
+ The location is great for touring the city wether on food, bicycle or scooter. It is centrally located and close to ngood restaurants as well as points of interest.
- The roomns tend to be a little small but they are furnished beautifully.
2009-10-11 by Richard Jones (Older couples) from GB
Review score: 9
+ Convenient location for central amsterdam
- room 417 was quite noisy due to road noise. room would benefit from tea / coffee making facilities. breakfast was very expensive.
2009-10-10 (Other) from GB
Review score: 10
+ WE LOVED THE HOTEL, THE PERSONNEL WERE TERIFFIC, LOCATION WAS PERFECT FOR WALKING AS WELL. ROOMS WERE QUITE NICE. NO COMPLAINTS AT ALL
2009-10-03 by KAREN DABNEY (Families with older children) from GB
Review score: 9.8
+ Had a real luxurious yet comfortable feel. Decor very warm and welcoming. Constant supply of coffee, tea, hot choc and cookies along with a library made you feel at home. Rooms were spotless. Staff were outstanding, very friendly and helpful. Great location, very central. Away from the noise yet around the corner from everything. We loved this hotel so much we didn't want to leave.
- None
2009-10-03 by Debbie (Older couples) from AE
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