Review score: 8.8
+ Expensive for suites but once there well looked after and comfortable
- None so far
15-08-2007 (Young couples) from QA
Review score: 4.8
- This hotel has the worst service of any hotel I have stayed in for years. The staff showed no concern for guests, and were rude when asked for help with basic services - like checking-in. Moreover, while checking out we waited over 20 minutes for 2 employees to finish a conversation before helping us. During all that time I watched as numerous other guests also came to the front desk to complain about other service matters. Once we left even our taxi driver told us how famous this hotel had become for it's bad service. I will never stay there again and would recommend the same to others.
15-08-2007 by Scott Richard (Friends) from CN
Review score: 4.6
+ The location is very good!
- The hotel is very outdated, 3 or 4 stars could be correct. Check in/out was very slow, more than 30 min.
09-08-2007 by Peter (Young couples) from HU
Review score: 9
+ complained about poor breakfast (room service) and was very impressed at how the lady on reception dealt with us. very efficient.
- thought the food that we ordered by room service was poor.
05-08-2007 by mel and adam (Young couples) from GB
Review score: 8.2
+ The location is really excellent!
- I sent you an email a week before my arrival and I didn't get any answer. I mentioned this upon my arrival and the receptionist didn't know what to say and simply didn't try to find out what went wrong...
31-07-2007 by Margarida Estrelo (Older couples) from QA
Review score: 8.2
+ Excellent location.
- There were too many smokers in the Lobby, making it most unpleasantto sit or even to walk through.
30-07-2007 (Older couples) from US
Review score: 9.2
+ its central to everything and i have stayed every year for the past 4 years sometimes twice a year
30-07-2007 by tracey mitchell (Young couples) from GB
Review score: 8.6
- In the handicapped bath it would have been better to have a shower curtain for privacy and to help contain the water which was all the way to the door
27-07-2007 by Carl (Other) from US
Review score: 7.8
+ In the middle of the city and gives easy access to all the attractions
- Main restaurant closed with no reason given
25-07-2007 by Edward Graham (Older couples) from GB
Review score: 9.4
+ Very central. Good size rooms. English speaking staff!!
- We felt a bit isolated in the Royal Wing! Felt like we were staying in an apartment rather than a hotel at times.
24-07-2007 by Aoife (Young couples) from IE
Review score: 7
- Rooms dark, without any view
22-07-2007 by Konstantinos (Travelling alone) from CY
Review score: 9
+ Location of hotel and comfort of room was exceptional.
- Breakfast was very expensive, although good.
10-07-2007 by Patricia Trent (Families with older children) from US
Review score: 7
+ The location wes excellent and the breakfast room spectacular.
- Breakfast was expensive. I asked to be changed to a summer special rate which inclusded breakfast within the room rate at a premium of ¤25 but was told I couln not do this.
The room (and bed) was quite small for the price and a very long walk from reception.
09-07-2007 by Mr Graham Duthie (Young couples) from GB
Review score: 6.4
+ Beautiful bathroom with both, bath and shower. Comfortable bed. Centrally located. Friendly staff.
- We found a cap bottle in our room despite the cleaning has been done. TV was old, with that standard I would have expected a Plasma screen.
09-07-2007 by Duret Arnaud (Young couples) from CH
Review score: 5.6
+ Great location. Friendly staff
- Shabby and in serious need of makeover. Carpets worn and in general very poor refit. Too busy regarding check in exit and can learn from Radisson SAS regarding electronic systems check/out management. rooms tiny in comparison vs price to the GRAND & BLAKES. I am afraid i will not be back until some MAJOR improvements are made!!
02-07-2007 by am mauerberger (Travelling alone) from GB
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The luxurious 5-star hotel NH Grand Hotel Krasnapolsky is situated in the very heart of Amsterdam at Dam square, opposite the Royal Palace. It is surrounded by department stores, boutiques and shopping alleys. Numerous sights, museums and theatres in the historic city centre are all within walking distance. 
Caution: This special for a Best Available Room can only be booked with a credit card. The booking can not be cancelled or changed. The hotel will charge your credit card (immediately or upon arrival at the hotel) for the whole amount of the booking.
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Standard Room, the rooms are comfortably and stylishly furnished. All rooms are equipped with free coffee and tea making facilities, hair dryer, safe, air conditioning, IDD telephone, mini bar, trouser press and cable television with an in-house film channel.
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The rooms are comfortably and stylishly furnished. All rooms are equipped with free coffee and tea making facilities, hair dryer, safe, air conditioning, IDD telephone, mini bar, trouser press and cable television with an in-house film channel.
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Spacious deluxe room, mainly situated in the quietly located Royal Wing. These elegant deluxe rooms offer every comfort in a luxurious environment. The rooms with bay windows are fitted with double-glazing and offer a view of the city of Amsterdam. All rooms are equipped with free coffee and tea making facilities, hair dryer, safe, air conditioning, IDD telephone, mini bar, trouser press and cable television with an in-house film channel.
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Our luxurious suites are modern styled, with a lot of natural materials and warm colors. The suite exists out of a sleeping area and a separated living room. This makes this suite perfectly suitable for business as well as leisure stays. In the luxurious bathroom you can enjoy your whirlpool. Entering this suite, you will find a surprising V.I.P. treatment with fresh flowers, a newspaper of your choice and a nice welcome present.
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