Review score: 9.4
+ very close to city central...easy access...the hotel is self has an elevator which is good for invalide and elderly people.
- small corridor
28-05-2007 by herman (Older couples) from NL
Review score: 7.8
+ Location was fantastic!
- Breakfast service was not great.
30-04-2007 by Kalsi (Friends) from GB
Review score: 9.2
+ nice and very helpfull staff
- poor brekfast
25-04-2007 by Bogumila Jeziorska (Young couples) from GB
Review score: 9.2
+ 1. Location 2. Great value 3. Very clean and comfortable 4. Great breakfast
- Stayed in Room 101. I would have liked to be able to open the window or get more fresh air in the room.
23-04-2007 by Michel Veys (Travelling alone) from US
Review score: 9.6
+ we were very happy to stay at this hotel and will recomed it
- a litle bit noicy
15-04-2007 by Jan Brygger (Families with older children) from DK
Review score: 6.8
+ Pretty good value in terms of what you got and location.
- service with a snarl
08-04-2007 by Jeremy Foltz (Travelling alone) from US
Review score: 8.2
+ Very good location. Big room. Nice pillows and quilts. Good bathroom with great shower head.
- Very boring and not too fresh breakfast. A little too modern decoration (in a cheap way) to have the real Amsterdam-feel.
04-03-2007 by Bettina, Denmark (Friends) from DK
Review score: 9.6
+ we had a superb stay here, the room was cleaned and clean towels etc daily. all staff were friendly and very helpful, would definately stey there again
18-02-2007 by Mrs P A Hill (Young couples) from GB
Review score: 6.8
+ Excellent location, friendly staff!
- Our shower smelt of 'bad drains' Hotel's front door is on a lock system controlled from reception, took a while for them to open a few times.
04-02-2007 by Mark (Friends) from GB
Review score: 9.6
+ excellent location, great service, courteous staff, great breakfast, large spacious room, very clean
- noise from traffic very loud particularly the trams
09-01-2007 by Marcel Dummigan (Friends) from GB
Review score: 9.4
+ The location, the staff were wonderful, breakfast was excellent and the room brilliant.
- The noise from the trams was very loud, although this was outside the control of the hotel entirely.
25-12-2006 by Debra (Families with older children) from GB
Review score: 4.8
+ upgraded to a 5* although it didnt suit our taste.We are coming back to Amsterdam in 2007 and would really like to stay at Nova Hotel but are a little uneasy about booking over the internet again because we dont want to be disappointed for the second time.
- Unfortunately on arrival at Nova Hotel after travelling in a taxi at 10.30pm from the train station in the awful weather we were met by your receptionist who informed ourselves of the following.Our room was no longer available and we would be staying in another hotel. We had recieved no correspondence about this change and i found myself in a very upset state as this weekend was a special trip for my boyfriend.The receptionist then informed us that we had been upgraded to a 5* and ordered a taxi to take us there which we had to pay for. On arrival at NH Amsterdam we were told there were no rooms available.We found the staff to be very rude and after much reasoning they managed to conveniently find us a room. After a distressing start we managed to make our stay a good one although we were made to feel very uncomfortable in NH Amsterdam due to the clientele that stay there.We were disappointed with Nova hotel for not informing us of the change so we could prepare ourselves for a stay at a different hotel and we were also disappointed with the level of customer service we recieved.
18-12-2006 by MissAmy Potts & Mr Anthony Price (Young couples) from England
Review score: 4
- Our room was not big enought to put an aextra bed for our 3 year old daughter (just edged in). This was not done before our arrival.
27-11-2006 by E. Okayama (Families with young children) from UK
Review score: 9.6
+ Conviently located, good staff, nice, large rooms.
27-11-2006 by Michael Webb (Families with older children) from United States
Review score: 8.4
+ Location
- Breakfast
29-10-2006 by Gutt Elizabeth (Friends) from Israel
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