Review score: 7.4
+ The registrar staff was entirely helpful and pleasant, and very informative about the Amsterdam area and sites to see. She even provided us with a map and circled points of interest. We even had to exchange rooms because the first room was quite musty and smelled of smoke despite the non-smoking policy. Accommodated immediately. The beds were comfortable, the bath clean, and a television in the room that was actually quite large for Amsterdam.
- Very loud! We weren't able to sleep until the bars and coffee shops emptied out after 4 a.m. Constant bike bell ringing and loud patrons on the street. We had stayed here before and must have had an inner room on the quiet street. My suggestion would be to ask for an inner room. Otherwise, a great hotel for the price and location.
2009-01-25 by L.A. (Young couples) from US
Review score: 8.2
2009-01-18 by Lucas Cateb (Other) from DE
Review score: 6.8
+ Great location...except the church bells (every about 30 min.)good breakfast with choice of fresh fruits + veggies.Good size rooms + plasma TV's, clean and spacious bathrooms with samples of shampoos,etc;
- Bad customer service,Rude receptionists. She checked us in and billed under a wrong name. BE CAREFUL! after we fixed the bill,she didn't apoplogies and gave us a tiny,cold & uncomfortable room with falling apart curtains...next day we complaint and were moved to a more civilized room.At least it was warm (#119)but with strong smell of marijuana! We told the receptionist- different woman with olive skin and long hair(we are NON-Smokers)and she did nothing but spray. Very unprofessional! No Internet (wi fi),despite their advertisement!
2009-01-18 by Galia Landon (Young couples) from US
Review score: 6.8
+ -Friendly face at the reception -Breakfast served were delicious. Came down late for breakfast (after the hours specified) one morning and the staff waited till I finish before cleaning up. -Flat screen TV in the room -Very close to the city centre: strategic location
- -Had to pay extra for a kettle, which cost 5 euros/night -Somehow the room service forgotten to clean the room for 1 out of the 3 nights i was there -My calls were unable to be transferred to the room as the person in charge at the reception that night doesn't know how to transfer them to the room
2009-01-18 by Eliza (Travelling alone) from FR
Review score: 8.8
+ - Godly Location, just in front of red light district. - Very good Customer service, i had few requests and the staff of the hotel gave me nice help. - Really nice Quality / Price overall
- - Little Smell of smoke in the room... but since you're in amsterdam it's quite normal :P - The place is noisy because you hear a lot of people talking the night and you awake soon in the morning (7:00) because of those bells. At least the hotel provide earplugs, too bad i found them on our last day. - Don't pay for the Breakfast. If you got it free it's okay but do not put a single cent here.
2009-01-12 by Corentin Hardy (Young couples) from CA
Review score: 8.8
+ Excellent service - staff behind desk were excellent Great Location to visit all sights, walking distance from central station, dam square, joordan, outskirts of red light district, good Price. breakfast was included
- Breakfast was included as a bonus new year gift but should be offered all year. Internet - advertised internet & wi-Fi in rooms but this hotel has neither .... this should be removed from serviced offered
2009-01-11 by Brendan (Young couples) from GB
Review score: 8.8
+ The location is just great, not as noisy as we expected, from opinions in websites. Our room (first floor)was very nice and medium sized (again, opinions in websites said they were too small). The smiles from the service, so welcoming, were great too.
- We would have appreciated a couple of blankets in the room, not everyone is used to the temperatures in Amsterdam, but we could have asked for them and we didn't so this is not a complaint, just a suggestion. Also, there was a strange smell (urine-like) in the bathroom, though it looked really clean.
2009-01-04 by Lourdes (Young couples) from ES
Review score: 8.2
2008-12-29 by seajay (Travelling alone) from CH
Review score: 9
+ Customer service
2008-12-28 by CECILIA (Young couples) from US
Review score: 7.8
2008-12-22 (Friends) from ZA
Review score: 7.4
+ Vriendelijke bedienden
- Geluid van klokketoren
2008-12-16 by van herck marc (Friends) from GB
Review score: 6.4
+ Central for station and shops. Staff attentive to your requests nice reception area. Breakfast was satisfactory.Clean towels hot bath and shower fine.
- Too expensive for what it is a 3* ;rooms and corridors are a bit tired and need re-decorating. Room furnishing and facilities ok, no more for price paid. Can be noisy outside in early hours
2008-12-08 by Dr D Robb (Travelling alone) from GB
Review score: 10
+ Great Company, Service, Security, Very informative, Freindly, Courteous. Located In a great location. A few Steps away from the coffeee shops, and all other indulgments. Close to the Train (central Station). Great Clean Food. Hotel Terminus is a Great Hotel to stay at. It will make your trip Only Better.
- Can Not Smoke in Room.
2008-12-01 by jeremy Blumenfled (Friends) from US
Review score: 7.6
+ Central location Hot buffet breakfast Friendly staff
- bathroom had signs of damp
2008-11-30 by Alan Macdonald (Travelling alone) from GB
Review score: 7
2008-11-18 by Hung Wen Lee (Young couples) from TW
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Single room with private shower/toilet, hairdryer, colour television with Pay-tv, radio, telephone, Internet connection and a desk with a chair.
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Twin room with a private shower/toilet, hair dryer, colour television with Pay-tv radio, Internet connection, telephone and a desk with a chair.
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Twin room with a private bath/toilet, hair dryer, safe, colour television with Pay-tv, telephone, minibar, Internet connection, a desk with a chair and free coffee and tea making facilities.
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Triple room with a private shower/toilet, hair dryer, colour television with Pay-TV, internet connection, telephone and a desk with a chair.
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